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Storage not resetting - Please Run a Script to help reset

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2 comments

  • Rona

    Hi JK, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

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  • JK

    Hi Rona, thank you for that 

    This issue keeps occurring sorry, are you able to reset again?

     

    Many thanks

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