Storage not resetting - Please Run a Script to help reset

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JK

• February 29, 2024 13:26

Can I please have a script run on this account as the storage is saying it is close to full when I have less than 1gb of files

THank you 

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  Rona

  • February 29, 2024 21:46

  Hi JK, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Hope it works!

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  JK

  • April 04, 2024 04:54

  Hi Rona, thank you for that 

  This issue keeps occurring sorry, are you able to reset again?

   

  Many thanks

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