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Cannot Add Box Shuttle

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Iulia Sara

Hi,

 

We are new to Box and happy we find you. NGO here.

Trying to Add Box Shuttle but after I press Add it gives this message and stay like this for hours. Yes, I have waited. And Tried three times in different days already.

I am on Firefox / Ubuntu.

We need to migrate out stuff from G Drive (YEY!) and cannot :/

Please advice and thank you

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2 comments

Date Votes
  • Rona
    • Edited

    Hi Lulia, 

    Welcome to Box Community and glad to help!

    We currently don't offer Box Shuttle in your account tariff. To utilize this, please contact our Sales team through box.com/pricing. 

    Thanks for posting! 

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  • Ethika Group

    What if you have NGO status and are on an 'Enterprise Plus Plan' where clearly states the Box Shuttle product is included as outlined the Feature Matrix?

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