Welcome to the new Box Support website. Check out all the details here on what’s changed.

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  • Rona

    Hi Gene, 

    Welcome to Box Community and glad to assist! 

    As of this writing, we don't have an available feature to convert file types. We're sorry for this limitation. 

    You could use third-party applications with this feature in order to convert your file from MP4 file to a MP3 and upload it on Box. 

    Meanwhile you can submit this as a feature request through pulse.box.com. Our product team reviews all submissions and will consider whether to include feedback in their product roadmap. 

    Thanks for posting! 

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