I removed the all data of my account. and removed all the data in the trash. But The amount of my storage does not become zero. Why? Please tell me

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Thabang Monnakgotla

• March 04, 2024 10:03

I removed the all data of my account.
and removed all the data in the trash.
But The amount of my storage does not become zero. Is there an update you guys could do?

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• 

  Rona

  • March 04, 2024 20:43

  Hi there,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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