Moving Managed User to External Collaborator

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Henco Hendriksen

• March 04, 2024 15:33
• Edited

Hello,

Would it be possible (with the Business Plus plan) to move a managed user to a external collaborator? 

Right now with a normal Business (not plus) plan, we have a couple of externals a managed account under our domain. The Business Plus plan offers unlimited external collaborators, so it would be more cost efficient for us to make these externals real external collaborators. But it would be a pain if we have to recreate accounts and such. 

Thanks, Henco

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  Rona

  • March 05, 2024 17:06
  • Edited

  Hi Henco, 

  Welcome to Box Community and glad to help! 

  To check which options are available for the affected user. You can advise your Box Administrator to contact Product Support directly by creating a ticket. 

  We would love to further assist. 

  Thanks for posting! 

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