Cannot add old existing box users to enterprise

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Admin Innovee

• March 05, 2024 16:47

I can't add a user to a corporate account because the user was registered with a personal account.
The old account was deleted but still blocked

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  Rona

  • March 05, 2024 20:52

  Hi there,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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  Admin Innovee

  • March 07, 2024 14:06

  Hi Rona,

  I still haven't received a response.

  Thank you

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