verification code does not come

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Mary Maran

• March 05, 2024 20:54

my verification code does not come.  I have switched from macbook to laptop.  i have restarted the computer.  I have tried different browsers.  Im frustrated and need help.

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  Rona

  • March 05, 2024 21:36
  • Edited

  Hi Mary, 

  Welcome to Box Community and glad to help! 

  Upon checking the Multi-Factor Authentication is not yet enabled for your account. In order to utilize this feature and add another layer of security in your Box login, kindly enable your MFA. 

  Hope it helps! 

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