Cancel account immediately

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Leni Nickas

• March 06, 2024 14:24

Hi, I was billed during my trial period. My account is still under a trial period and I received an invoice and a charge on my accouny. I would like to cancel and be refunded as my trial period was not up. Thanks

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• 

  Rona

  • March 06, 2024 20:08
  • Edited

  Hi Leni, 

  Welcome to Box Community and glad to help!

  You may reach out to our Cancellation team via cancel@box.com regarding your cancellation and refund query. Rest assured that a member of our team will get in touch and we'd love to further assist. 

  Thanks for posting!

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