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Owner of the folder has left company

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Melanie Cole

Need to request Owner transfer. 
The Owner of the folder has left the company and no longer has contact with the person who can manually transfer ownership. 

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  • Rona

    Hi Melanie, 

    Welcome to Box Community and glad to help!

    Please note that it's only the folder owner who can initiate the transfer folder ownership. 

    Thanks for posting!

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  • Melanie Cole

    Hello,

    The provided information doesn't seem to address the issue adequately. Is it possible to open a customer service ticket to explore further and find a resolution?

    Thank you!

     

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