HOW IS STORAGE FULL WITH AN EMPTY IN-BOX, SENT BOX AND TRASHCAN?
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I have deleted everything possible in my inbox, sent and trash. Trying to understand why it's saying my storage is full and the only way to continue is to buy extra storage. Currently have to delete the one file it'll let me upload to upload another one.
Can anyone help?
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Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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