please cancel the two-factor authentication

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Takuya Izumi

• March 09, 2024 06:23

I have enabled two-factor authentication.
　　However, I don't know how to remove the two-factor
       authentication anymore.
       I can't log in using two-factor authentication, can you please remove the         two-factor authentication setting?

Target email address：data redacted

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• 

  Rona

  • March 11, 2024 20:27

  Hi Takuya,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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