Empty account but storage displays 16.2 GB used

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Box User

• March 10, 2024 17:02

I clear all the folders and files in my account (include clearing Trash) but it still display 16.2 GB used

 

 

 

 

 

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  Rona

  • March 11, 2024 16:49

  Hi there,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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