Cannot upload any documents to Box, keeps saying "upload failed, something went wrong with your upload" even though I have editor access

Answered

Follow

New post

Edwina Zhang

• March 13, 2024 10:58

The issue is present regardless of which folder I am uploading to and what files I am uploading. Also, why are we not able to get technical support if we are using individual plans????

0

• 

  Rona

  • March 13, 2024 21:51

  Hi Edwina, 

  Welcome to Box Community and glad to assist! 

  You should follow these troubleshooting steps that would help with your upload error. 

  Hope it works!

  0

  Comment actions Permalink
• 

  Edwina Zhang

  • March 14, 2024 01:49

  Hi Rona

  Thank you - but it doesn't work. It's an account specific issue, because I logged on from different laptops and connected to different networks - nothing works. The upload issue still exists and noone from Box is contactable. 

  0

  Comment actions Permalink

Please sign in to leave a comment.