how can I downgrade - nobody is telling me

Answered

Follow

New post

Daisuke Ishii

• March 13, 2024 17:02
• Edited

honestly, I have no idea how to do it - as an IT expert, I spent 30min now. 

since nobody / no page is telling me how to

at least, can i have a support email address?

I run my own SaaS, so I understand you want to avoid churn customer.

but if you keep ripping me off, that must be the violation of my human right.

( i understand the hyper competition. but hiding such critical info from customer is totally different issue)

( btw, I do respect your CEO Aaron. for this reason, I feel very very sad)

update : i feel very very very very sad

0

• 

  Rona

  • March 13, 2024 19:54
  • Edited

  Hi Daisuke, 

  Welcome to Box Community and glad to help!

  Kindly get in touch with our Cancellation team via cancel@box.com. A member of our team will be in touch shortly and please keep an eye out. 

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.