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Scott Simpson

• March 18, 2024 18:44

i have deleted and unsynced almost all my files as well as deleted them from trash yet my available storage remains the same...also, how can box support not have an email address to answer questions????

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  Rona

  • March 18, 2024 20:20

  Hi Scott, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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  Scott Simpson

  • March 18, 2024 20:22

  you're the best Rona...ty...why didnt it automatically do it??

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