MY BOX SAYS ITS FULL BUT I ONLY HAVE A COUPLE OF FILES!

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Elliot JustoV

• March 18, 2024 21:01

Hi,

 

my box storage says that it is full evanthough at one time I deleted all my files and cleaned up de trash...!

I need more storage!!!

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  Rona

  • March 18, 2024 21:52

  Hi Elliot, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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