User exists but not in enterprise account

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Sid Lobb

• March 19, 2024 11:56

Hello,

I am trying to add to my enterprise domain a user who already has an account with it's work email but not attached to any enterprise.

How do I connect this account? 

Thanks

Sid

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• 

  Rona

  • March 19, 2024 21:46

  Hi Sid, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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