Open in excel Greyed out

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Megan Barton

• March 19, 2024 15:35

Hi! 

After installing box edit the option is greyed out. I have:

• Cleared cookies.
• Restarted computer.
• Disabled add-ins in Excel.
• Reinstalled Box Edit.

None of these have resolved the issue.

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• 

  Rona

  • March 19, 2024 22:14

  Hi Megan, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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