Storage Space Wrong

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Andy C

• March 20, 2024 12:27

Hi!

I have deleted all my files in my Box account but used space is still 31GB of 50GB.

Can you please reset it correctly? I have zero files in my Box.

Thank you!

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  Rona

  • March 20, 2024 15:31

  Hi Andy, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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