Help with 2FA

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Tim Reed

• March 20, 2024 18:31

Hello--can you please stop my account requiring a 2FA? I have never set that up and there is some legacy problem that is not letting me log in at all. Please advise.

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  Rona

  • March 20, 2024 19:02

  Hi Tim, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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  Tim Reed

  • July 30, 2024 19:48

  Can you please update this? I still am not able to get access to Box!

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