Insufficient permission to upload

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Sheryl Crumpler

• March 20, 2024 18:46

When I make edits to a document and save it, I will get an error message that says "You have insufficient permission to upload".  Immediately after, another error message follows listing the box folder name and saying that the document could not be updated.  This does not happen on every document but some.  The document will update on MY computer but when co-workers open the document in the file, they will not see the edits made.  Any thoughts?  Thank you

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  Rona

  • March 20, 2024 20:49

  Hi Sheryl, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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