Incorrect storage

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Tyson Esah

• March 20, 2024 19:11

Hi - my storage quote seems incorrect, I have deleted almost all the files in my box and yet over half of my storage is used. Can you please look into it ?

Thanks

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  Rona

  • March 20, 2024 20:47

  Hi Tyson, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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  Tyson Esah

  • March 20, 2024 21:28

  Thank you very much Rona!

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