Migration of Users between 2 Box accounts

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Chika Acholonu

• March 21, 2024 16:42
• Edited

We have some users as guests on a Box Business plus account. We created a Box Enterprise account and are attempting to move them over to our account, but after they accept the invitation to join our org they still get logged in to their old account.
This is a timely migration so any quick help will be very appreciated

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  Rona

  • March 21, 2024 20:13

  Hi Chika, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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