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Unable to classify a folder I created

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Camille Gregoire

I recently upgraded from a free account to an Enterprise account so that my organization can take advantage of the better security features. I am the account admin and yet I am unable to classify folders that I create. I am listed as the owner of these folders but I keep getting the message, "You do not have permission to edit Classifications for this item. Contact the owner or co-owner for assistance." 

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  • Rona

    Hi Camille,

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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