Box storage space bug
Answered
Who can help me to run the script for problem with space.
I have no files in my account, and box says I use almost 3gb
Box support can run a script for specific end-users’ accounts as an attempt to fix the data inaccuracy issues around user storage size, folder size, and item counts.
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Hi Ken,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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Rona Thank you for the help but it wasn't permanent.
The bug is happening again.
I constantly upload and delete files from my account due to the nature of my business. Is this always going to occur?
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