二段階認証に使用していた携帯電話にショートメールが届かない

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HIKARU NAMIKI

• March 25, 2024 05:47

I have not been able to log in because the text message did not reach the mobile phone I used for two-factor authentication. I'm posting with a different account.

 

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  Rona

  • March 25, 2024 19:59

  Hi Hikaru, 

  Welcome to Box Community and happy to assist! 

  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support. 

  Thanks for posting!

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  HIKARU NAMIKI

  • March 31, 2024 09:36

  Hi Rona,

  Thank you for your reply!

  The target Box account is not an internal account. My internal help desk team asked me to contact BOX Support.

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