Box says it is full but it is not

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Harry Strong

• March 25, 2024 19:21

Box says it is 100GB full but all folders are only 40GB. The bin is empty. Please help us use our full storage space

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  Rona

  • March 25, 2024 19:36

  Hi Harry, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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