Storage is full - but it shouldn't be
AnsweredHi,
My storage says it is full @10/10gb when it's not. It does not reduce on clearing files.
Need this resolved urgently as box is crucial in work.
Can someone please help?
Thanks
Account ID
21070819709-
Hi Adam,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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