Adding Users with existing account

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Melanie Doukas

• March 26, 2024 16:21

Hi I just upgraded to enterprise and need to add users with existing accounts but I just get an error, I cannot invite them. 

P.S This support forum is a truly terrible user experience!

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  Rona

  • March 26, 2024 20:09

  Hi Melanie,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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  Sara Bayley

  • September 26, 2024 15:49

  same issue

   

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