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Access Conflict with Box Salesforce: This Box Account is already linked to Salesforce user

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RevOps Admin

Hi.  I've set up the Box Salesforce plug-in using a service account (RevOps) but now cannot log in as my regular user.  It states that I'm already linked to Salesforce, and shows the email address of the integration user.  As a result, I am unable to access content.

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  • Rona

    Hi there,

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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