Box Sign | Send Reminder | An error occurred

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C Wang

• March 26, 2024 17:49

When manually sending a reminder by clicking "Send Reminder", the following error occurs (screenshot attached):

An error occurred and we have been notified of the issue.  Please come back later and try again.  Sorry for the inconvenience.

This has been happening for the past 2-3 hours.

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  Rona

  • March 26, 2024 20:11

  Hi there,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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