Oops files cannot be found,

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Victoria.Sartor

• March 26, 2024 21:44

Keep getting the same message, how do we get this fixed I need to access these documents. Thank you. 

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  Rona

  • March 27, 2024 20:24

  Hi Victoria, 

  Welcome to Box Community and glad to assist! 

  Are you accessing the file through box.com or in your local Box folder? Also, please attach a screenshot of your error using this forum. 

  We'd love to further assist! 

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  Victoria.Sartor

  • March 28, 2024 16:54

  Hello,
  I open on the box.com:  https://app.box.com/file/1476984865241
  

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  Victoria.Sartor

  • April 22, 2024 23:33

  Hello, I am still waiting on a response. 

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