Multi-factor authentication - cell phone changed

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Nagayoshi Hideaki

• March 28, 2024 02:51

Hi,

I can't get access to my account anymore because I changed my cell phone and can't get through 2FA. 
Could you please help with that?

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• 

  Rona

  • March 28, 2024 16:43

  Hi Nagayoshi,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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