Switching to Box Nonprofit

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ANGELA GORDON

• March 29, 2024 13:53

Hi,

Our nonprofit has been using a personal box account for some time, but we would like to switch to a non-profit business account.  We have a token obtained from techsoup and are a 501c3 organization.

When I attempt to sign up for the new account (non-profit Starter plan), the box interface takes me to the personal account upgrade page- which does not include the non-profit starter plan.

Can I switch a personal plan over to a non-profit starter plan (i.e. using the same email?).

 

Thank you

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• 

  Rona

  • March 29, 2024 16:22

  Hi Angela, 

  Welcome to Box Community and glad to assist! 

  You may reach out to our Sales team regarding your Box upgrade. You can work with them through live chat via box.com/pricing. 

  Thanks for posting! 

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