Storage incorrectly reporting as Full
Answered
My Storage is incorrectly showing as full despite empty trash bin and current files and folders occupying about half of total storage. I'm unable to add files to storage despite multiple file removel. Please help. What can I do to 'reset' or set storage to it correct value?
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Hi Mario,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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