2 Factor Authentication not working

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John Pierce

• March 30, 2024 02:27

Every time I try to log in I'm immediately taken the the 2 Factor Authentication window.  A message says a code has been sent to my authentication app, but nothing is there when I check the app.  

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  Rona

  • April 01, 2024 19:12

  Hi John,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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