Box Drive starting: a javascript error occurred in the main process

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LUIGI MARIANO RUSSO

• March 30, 2024 03:45

Sync is not working...

 

Box message with this info when Box Drive starts:

a javascript error occurred in the main process

Uncaught exception:

Error: UNKNOWN: unknown error, lstat '<my box path>'

I tried restarting Box drive but i get the same error every time

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• 

  Rona

  • April 01, 2024 19:14

  Hi Luigi,

  Welcome to Box Community and happy to assist! 

  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support. 

  Thanks for posting!

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