How to Convert Member to External User
Answered
I have a licensed seat Member for my enterprise being occupied by a third party that I would like to have migrated over to External User along with current access rights - how can I do this.
Thanks!
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Hi BT Box Admin,
Welcome to the Box Community!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
Best,
Ann
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