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Cannot create a new subfolder.

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2 comments

  • Yoshinori Endo

    After some time, the problem was resolved.
    Maybe it was due to some processing going on in the background.

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  • Ann

    Hi Yoshinori, 

    Welcome to the Box Community!

    You are correct. The message "You cannot move this item because either source or destination item is in another operation." means that the first activity done to the folder is in progress. You have to allow some time for the process to complete to try again.

    It's good to know that the issue has been resolved. resolved. 

    Thank you for posting!

    Best,
    Ann

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