I deleted all of my files but it still says Box is full?

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JP Leonard

• April 03, 2024 23:04

Hi, I've deleted all of my files - over a month ago - and Box still says it's full. Unsure how to proceed, this is confusing.

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  workshop recuprenov

  • April 04, 2024 07:15

  Hi, identical situation here

  it seems there's a problem since few days, and my Box saying that my storage is full, but it's not true

  At this time, I didn't find a solution and can't sync my data, that is a big problem over my workflow :/

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  Ann

  • April 04, 2024 16:23

  Hi JP,

  Welcome to Box Community!

  The data storage in your account has been cleared up and it should now display the correct storage space.

  Thank you for posting!

  Best,
  Ann

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