Individual upload file size limit

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Haroula Moviebox

• April 04, 2024 19:12

good day. I am getting an error uploading a 450mb, while I have a 10 gb upload limit. What am I missing?

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  Ann

  • April 04, 2024 20:02

  Hi there, 

  Welcome to the Box Community!

  It appears that you have a free personal account and this type of plan have a 10GB storage and the upload limit is only 250 MB.

  To confirm the file size limit for your account:

  1. Log into Box.
  2. Click your account icon in the upper-right-hand corner.
  3. Select Account Settings from the menu that displays.
  4. Scroll down to the Account details and review your Max file size listed.

  Thank you for posting!

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