Box Status

Comments

2 comments

Date Votes
  • Michael Fraley

     

    No matter what I do to set up Authenticator using email, it reverts to wanting me to scan a QR code for authentication.

    What are the authenticator apps I can use?

    I'd rather use email for authenticating but can't get past this prompt to scan.,.

     

     

    0
    Comment actions Permalink
  • Ann

    Hi Michael,

    Welcome to the Box Community!

    Here are some authenticator app that you can use: Google Authenticator, Microsoft Authenticator, Authy, Duo, and LastPass.

    Here's the article for more information: Multi-Factor Authentication Set Up for Your Account

    Thank you for posting!

    Best,
    Ann

    0
    Comment actions Permalink

Please sign in to leave a comment.