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Please I need a refund and I want to cancel my account

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Michael Nweke

Please I got a mail today that I have been charged 72 USD for box. I joined box through a link which I received and I need to signup before I could open that link. 

I have never used it at all and I really do not intend to use it. Please I will need a refund of the amount and I want to cancel my account.

 

Regards,

Michael.

 

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  • Rona

    Hi Michael, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

    Thanks for posting! 

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  • Michael Nweke

    Dear Rona,

    I did not collaborate with anybody. I got a call yesterday from someone called Jeffery, and he ask me about my company size and how is my experience with the service, and I told him I got to know about BOX from a link sent to me by my prospective client and I needed to register before I could open the link and thats how I know about BOX and I haven't used it before but I might create time next week to understand what the website offers. He asked me of my company size and i told him we a re less than ten. He asked me of our activity and I told him we are into Events and Exhibitions. I never knew its a two week trial. I thought its a one month trial so I said next week I will look more into the advantages of BOX before deciding. But I was charged yesterday.

    Please I do not wish to be charged. Please I request for a refund and to cancel my subscription please.

    Thank you.

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