Reclaim storage after deleting files

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Jeremiah Mercurio

• April 07, 2024 13:48

My Box account is not reflecting the reclaimed storage after I have deleted files. Thanks in advance for any help that you can provide. 

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  Rona

  • April 08, 2024 20:19

  Hi Jeremiah, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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  Jeremiah Mercurio

  • April 08, 2024 21:24

  Dear Rona,

  Thank you so much for your help! I can confirm that the storage count has been updated. 

  Best wishes,

  Jeremiah

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