Refund for unused service

Answered

Follow

New post

Rob Karas

• April 08, 2024 18:26

Hello!

I signed up for a 3 user access,  after a few days, we realized we don't need this for our small company.  Your company sent me an email and I ask how I can cancel this service during the free period.  I never heard back and then I was charged yesterday(4.7.24) over $380.  I need to have this refunded.  What can I do?

0

• 

  Rona

  • April 09, 2024 20:54

  Hi Rob, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.