Incorrect Storage Capacity

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Eric Biyik

• April 09, 2024 00:58

Admin console shows the capacity of my storage as 1Gb when my account is a 10Gb account. Could you please run the script to fix this. Thank you

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  Rona

  • April 09, 2024 20:23

  Hi Eric, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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