Changing from general email response to specific email

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Marie Nagle

• April 09, 2024 15:31

We have received an email with an invitation to open sent to our general office email from Laura Wangner.  We cannot open this invitation unless it is directed to the individual that requested it.  In this case, either  Please advise as to how I can have this forwarded to the correct person.  Thank you.

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  Rona

  • April 10, 2024 20:38
  • Edited

  Hi Marie, 

  Welcome to Box Community and glad to assist! 

  Did you receive a collaboration invite to access a file/folder? If yes, please reach out to the invitor and this time, have him/her to resend the invitation and use the correct email address. 

  Let us know if you have questions, 

  Thanks for posting! 

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