Admin question - not receiving 2 step verification emails

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Joseph Darpel

• April 11, 2024 15:43

Hi there - I'm configuring 2 step verification for collaborators in my admin panel. In order to access configuration options, I am supposed to receive an email for 2 step verification to get into the configuration options to set up 2 step verification. I'm not receiving the email and have "resent" several times. Anyone else have this issue?

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  Rona

  • April 11, 2024 20:48

  Hi Joseph, 

  Welcome to Box Community and glad to assist! 

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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