Box Folders Not Showing Up on Windows Plug In But Showing Online

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Danny Madion

• April 11, 2024 18:33

Hi there,

Several folders only show up on Box on a browser and not on my Windows 10 Box plug in. I reinstalled and re-logged in to Box on Windows and the folders still to not show on my computer.

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  Rona

  • April 11, 2024 19:26

  Hi Danny, 

  Welcome to Box Community and glad to assist! 

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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